I read an interesting
article this morning about the rights granted to
US consumers when purchasing faulty goods. Did you know that
you're potentially entitled to a repair/replacement/refund if you find
something doesn't work with your purchase, up to and beyond as much as 6
months after the purchase date? If your faulty equipment is in
repair for an inordinate amount of time, you can still demand a refund
or replacement etc.
Here's a
post for UK residents, about consumer rights when buying faulty computer equipment.
Quotes to remember for the next time you're talking to an obnoxious repair specialist or manager:
"
Uniform Commercial Code"
"Satisfactory Quality"
"Repair in Reasonable Time"
"Fit for Specific Purposes"
"It is the retailers responsibility, not the manufacturers"
"Significant Inconvenience"